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Everything you need to know about our products, delivery, and support.

Frequently Asked Questions (FAQ)

🌍 Worldwide Shipping

We ship Locally for now until further notice.

Are your products suitable for all skin types?

✅ Yes, absolutely! Our beauty tools and skincare products are designed for all skin types whether you have oily, dry, sensitive, or combination skin.

Our facial rollers, gua sha tools, and LED devices are gentle yet effective, making them perfect for everyone. If you have a specific skin concern, feel free to reach out we're happy to help you find the right tool! 💆‍♀️

How do I use a facial roller or gua sha tool?

🌿 For best results:

1. Start with clean skin apply your favourite serum or facial oil first for smooth gliding
2. Gently roll or glide the tool outward and upward across your face
3. Use 3–5 times per week for visible results

✨ With consistent use, you'll notice reduced puffiness, improved circulation, and a natural glow! Store in a cool place or refrigerate for an extra de-puffing effect. 💆‍♀️

What is your return policy?

💛 We want you to love your Cavanto Glow experience!

  • 30-day returns return unused, unopened items within 30 days of delivery
  • Damaged or defective? Contact us within 7 days and we'll make it right immediately
  • Exchanges we're happy to exchange for a different product
  • Return shipping customers are responsible for return shipping costs

📩 To initiate a return or exchange, contact us at hello@cavantoglow.com or via our Contact page. We respond within 24–48 hours. 💆‍♀️

📦 Order Tracking

Once your order ships, you'll receive a tracking number via email within 24 hours of placing your order.

Use your tracking number to:

  • Monitor your shipment's progress in real time
  • View your estimated delivery date

📩 Didn't receive your tracking email? Check your spam folder or contact us at hello@cavantoglow.com we're happy to help! 💛